Meet Ameen and Ameena, your personal Super Assistants

Ameen and Ameena are developed as friendly digital support assistants to help HQC customers understand Halal standards, HQC Schemes, Guidelines, Forms, and everyday certification requirements.
HQC Learning Centre

Who are Ameen and Ameena?

Ameen and Ameena are digital support assistants (also known as Super Assistants) developed by HQC Academy.

Their purpose is to make HQC knowledge easier to access, understand, translate, and apply in daily certification work.
They will support customers, auditors, personnel, and authorized users by explaining publicly available and controlled HQC information in clear and practical language.

The assistants are intended to improve learning, consistency, and efficiency. They do not replace professional judgment, official HQC assessments, reviews, Islamic perspectives, audits, or certification decisions.

Available from Summer 2026 | For HQC Customers |  E-Portal Access required

Meet your Experts

Standards Expert
Explains key Halal standards, technical requirements, reference documents, and market-specific expectations in clear and practical language.

Scheme Expert
Helps users understand HQC certification Schemes, certification steps, scope requirements, and Scheme-specific responsibilities.

Guideline Expert
Turns HQC Guidelines into practical explanations for customers, auditors, staff, and training participants.

Forms Expert
Turns HQC Guidelines into practical explanations for customers, auditors, staff and training participants.


How Ameen and Ameena Can Help

Ameen and Ameena are designed to:

-explain complex Halal requirements in understandable language;
-guide users towards the appropriate HQC Scheme or supporting document;
-clarify terminology used in Halal certification;
-support preparation for applications, documentation reviews and audits;
-assist users in understanding Forms, checklists and required evidence;
-provide multilingual learning support;
-promote greater consistency in applying HQC requirements.


Responsible Use

Ameen and Ameena provide educational and operational support.
Their responses are general guidance and do not constitute an official certification decision, fatwa, audit conclusion, legal interpretation, or written approval from HQC.

Where information differs from an applicable HQC Procedure, Scheme, Guideline, Form, contractual arrangement or written HQC decision, the latest controlled document or official decision shall prevail.

Users should not submit confidential, personal, or commercially sensitive information unless the relevant platform and access environment have been formally approved for that purpose.


Frequently Asked Questions

Getting Started with Ameen and Ameena

Ameen and Ameena are HQC digital support assistants (Super Assistants) who help users understand Halal standards, HQC Schemes, Guidelines, Forms, and certification requirements.

No. They support learning and understanding but do not replace qualified auditors, Shariah experts, reviewers, customer support personnel, or the Decision-Making Committee.

Initial access will be limited to eligible HQC customers with an active HQC E-Portal account. Access conditions may be expanded or updated after launch.

No. The assistants cannot approve materials, issue certificates, close nonconformities, or make certification decisions. These activities remain subject to formal HQC review and authorization.

Yes. Multilingual support is planned. Available languages and functionality may be introduced or expanded gradually.

The planned launch period is Summer 2026. 

The official access link and instructions will be published when the service is ready.

Ameen and Ameena are based on OpenAI’s ChatGPT 5.6 Sol.